Claims Coordinator

Location: Medellin, Antioquia, Colombia | Department: Reimbursements/Operations, Claims | Type: Full Time | Min. Experience: Entry Level

Company Overview

At SproutLoud our people and culture are central to our incredible growth. Perhaps that is why in 2016 SproutLoud was ranked one of the "50 Innovative Companies to Watch," by Silicon Review. In 2015, We were named among the "50 Most Promising Google Technology Solution Providers" in the country by CIO Review, and among the "Top 10 Marketing Automation Solution Providers" nationwide by Marketing Tech Insights. SproutLoud has also been recognized as one of the fastest-growing American technology companies by Deloitte in 2012 and 2011, by Inc. 5000 in 2012 and 2011, by Inc. 500 in 2010. And in 2016, for the sixth time since 2009, the South Florida Business Journal ranked SproutLoud among "Fastest-Growing Technology Companies. Come grow with SproutLoud. 

Job Summary

The Claims Coordinator is an integral member of the Claims team and is responsible for the day to day administrative support of the Claims Team as well as the Media Finance vendors.  This person should be self-motivated, adaptable, and eager to learn; with a strong ability to multitask and prioritize while maintaining a positive attitude.

Summary of Job Requirements/Responsibilities:

  • Fluent in English
  • Bachelor's Degree
  • Monitor and manage the Claims portal within SproutLoud Application
  • Audit claims to ensure compliance within Brand Guidelines
  • Approve claims for payment
  • Soft decline claims and request additional information
  • Decline claims for failure to follow Brand Guidelines
  • Process claims for payment
  • Provide support to Media Finance Accounting Clerks as needed
  • Correspond with Account Manager team members, as needed
  • Become fully educated and continue education upkeep with SproutLoud Technology, features and functionality
  • Perform other duties, special projects and tasks, as needed
  • Exceptional organizational skills
  • Ability to multi-task
  • Detail oriented with a forensic mindset
  • Ability and willingness to learn new systems, applications, and processes
  • Ability to thrive in a fast-paced environment
  • Strong interpersonal and communications skills

We are building the best local marketing platform and service offering around - and we need a great team to help us execute.

Having a career at SproutLoud means you are on a team that helps each other win. You will be in an environment that is 100% jerk-free, and share values with others who are accountable, care, inspire, elevate and grow.

At SproutLoud, we continue to cultivate an environment that aspires to be one of the best places to work - period. SproutLoud pays the majority of cost for some benefit programs with our team members. Programs include health-care coverage, flexible schedules, professional development programs, paid transportation and parking, forward vacation time. We also have fun along the way - gym membership, breakfast Fridays, BBQ/Picnic Summers, Happy Hours, etc.

Come Join Us!

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