Software Business Analyst

Location: Sunrise, FL | Department: Product Management | Type: Full Time | Min. Experience: Mid Level

Company Overview

At SproutLoud our people and culture are central to our incredible growth. Perhaps that's why in 2016 SproutLoud was ranked one of the 50 Innovative Companies to Watch by Silicon Review. In 2015, we were named among the 50 Most Promising Google Technology Solution Providers in the country by CIO Review, among the Top 10 Marketing Automation Solution Providers nationwide by Marketing Tech Insights, and ranked No.1 for Local Partner Execution by Forrester Research in 2015. SproutLoud has also been recognized as one of the Fastest-Growing Technology Companies by Deloitte, Inc. 5000, Inc. 500 and the South Florida Business Journal multiple times between 2010 and 2016.  

We are looking for eager, talented, experienced and passionate professionals to help our clients grow using SproutLoud technology.

Headquartered just west of Fort Lauderdale in Sunrise/Weston, Florida, SproutLoud develops its own technology to service the local marketing needs of large organizations. We help our clients manage their brands and distribute their marketing resources locally - through sales channels, franchisees, chain-retail locations, dealer networks, value-added reseller (VAR) programs, and field employees/offices - with a comprehensive distributed marketing solution. SproutLoud solutions manage brand compliance, increase speed to market, automate manual tasks, and provide robust reporting and business intelligence.

Job Summary

The Software Business Analyst (Product Owner) is responsible for identifying and managing product requirements, prioritizing engineering team’s work on features and bugs, and supporting feature launch and roll-out processes. He/she holds the vision that will be executed by the Agile team. The Product Owner is also responsible for understanding and developing fleshed out features with product management, working with the engineering team during grooming sessions to translate those features into user stories, and validating the feature before release. He/she has the ability to shape the future of our products through his/her insights, analysis and ability to communicate and realize a vision.

Responsibilities and Duties

  • Create, maintain, prioritize and sequence the team backlog according to business value and existing commitments
  • Work with product and user experience teams to provide detailed guidance and prioritization during product development process in an Agile environment
  • Assist with elaboration of epics and features into user stories that are granular enough to be achieved in a single sprint
  • Assist product, engineering, and agile development team(s) during agile ceremonies: feature review, backlog grooming, sprint planning and product demos by being the voice of the customer and communicating the value behind each product and prioritization decision
  • Inspect the product progress at the end of every Sprint to accept or reject work by comparing against the predetermined definition of "done"
  • Conduct/coordinate user acceptance testing on features and bug fixes before released, ensuring high quality products 
  • Communicate to leadership, customer success, support and other stakeholders rollout plans, feature details and bug status updates
  • Serve as point of contact for two development Agile teams for all product-related questions
  • Train, coach and advise other team members on iterative product management best practices
  • Show keen eye for detail and ability to adhere to deadlines within fast paced environment
  • Make independent key decisions and judgments

Qualifications and Skills

  • 3-5 years software product experience, preferably in SaaS environment
  • Demonstrated success defining and launching excellent products
  • Highly quantitative, analytical and business-minded
  • Ability to solve complex problems in an organized way
  • Extraordinary attention to detail, including ability to anticipate likely outcomes/assess risks
  • Comfortable working closely with engineering and experience with Agile development teams
  • Superior communication skills, both verbal and written
  • Ability to communicate effectively with senior leadership
  • Passion for product and impact to customers
  • High energy, can-do attitude with willingness to do what it takes to get things done

Not required, but would be a plus:

  • Knowledge of e-commerce, multi-channel commerce, online retailing, website user experience, website testing and other marketing strategies
  • Project management experience in an Agile environment

Benefits and Perks

At SproutLoud, we continue to cultivate an environment that aspires to be one of the best places to work - period. SproutLoud pays the full cost of some benefit programs with our team members. For others, our team members share the cost with the Company. Benefits include health-care coverage (medical/dental/vision), life and long-term disability insurance, an employee assistance program (EAP), supplemental insurance, 401K plan (with Company match after one year), maternity and paternity benefits, professional development, generous paid time off (PTO) policy, employee and client referral programs, and wellness initiatives. We also have fun along the way - a fully paid gym membership right next door, community involvement events, creative recognition programs, bagel Fridays, BBQ/picnic summers, annual kick off events, monthly happy hours/team building activities, casual dress code, etc. And because we believe in keeping the innovative spirit alive over the long haul, we provide a paid four-week sabbatical leave after every sixth year of service for team members to recharge, renew and reboot.

Having a career at SproutLoud means you are on a team that helps each other win. You will be in an environment that is 100% jerk-free, and share values with others who are accountable, care, inspire, elevate and grow. Come grow with SproutLoud!

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