Digital Campaign Specialist

Location: Sunrise, FL | Department: Digital Services | Type: Full Time | Min. Experience: Mid Level

Company Overview

At SproutLoud our people and culture are central to our incredible growth. Perhaps that's why in 2016 SproutLoud was ranked one of the 50 Innovative Companies to Watch by Silicon Review. In 2015, we were named among the 50 Most Promising Google Technology Solution Providers in the country by CIO Review, among the Top 10 Marketing Automation Solution Providers nationwide by Marketing Tech Insights, and ranked No.1 for Local Partner Execution by Forrester Research in 2015. SproutLoud has also been recognized as one of the Fastest-Growing Technology Companies by Deloitte, Inc. 5000, Inc. 500 and the South Florida Business Journal multiple times between 2010 and 2016.  

Headquartered west of Fort Lauderdale in Sunrise/Weston, Florida, SproutLoud develops its own technology to service the local marketing needs of large organizations. We help our clients manage their brands and distribute their marketing resources locally - through sales channels, franchisees, chain-retail locations, dealer networks, value-added reseller (VAR) programs, and field employees/offices - with a comprehensive distributed marketing solution. SproutLoud solutions manage brand compliance, increase speed to market, automate manual tasks, and provide robust reporting and business intelligence.

Summary

SproutLoud's Digital Campaign Specialist is an integral member in supporting our Brands (Master Accounts) by ensuring the expectations and performance metrics of digital services are achieved. This role works closely with the Client Relationship Manager (CRM) team to execute, manage and optimize digital programs. This individual does this through collaborating across departments and with Marketing Service Providers (MSPs).

Challenges

  • Interact with Brands (Master Accounts) regarding program status as needed
  • Provide program recommendations based on keen understanding of Master Accounts’ needs
  • Execute, manage and optimize digital service programs for Master Accounts
  • Work with SproutLoud MSPs as needed to execute, manage and optimize digital programs
  • Analyze performance metrics from digital campaigns to optimize programs
  • Act as a support stakeholder to CRM Teams for digital programs
  • Display strong understanding of SproutLoud technology at Master level for digital programs
  • Coordinate and manage activities necessary to complete projects with Client Relationship Manager and IT teams
  • Communicate with Master Account clients as required/determined by account teams
  • Provide troubleshooting for digitals questions on client teams
  • Consistently display a can-do attitude and collaborate in a fast-paced environment
  • Continually educate clients on new SproutLoud digital service features and functionality  
  • Manage new and ongoing client projects between internal resources and client
  • Prepare and present reporting on account activity and progress to client and internal teams
  • Understand and keep up-to-date on digital marketing strategies and tactics
  • Stay up-to-date on best practices of SproutLoud digital services

Qualifications and Skills

  • Bachelor’s Degree strongly preferred
  • 1-2 years of experience in digital media
  • Proven track record of learning quickly and working in a team environment - understanding how to effectively use resources to find answers and solutions
  • Ability to take direction and, when needed, ability to respectfully challenge direction with the best needs of the client in mind
  • Effective communicator - both oral and written
  • Ability to learn new technologies, software and computers quickly
  • Strong organizational and project management skills with the ability to task-switch
  • Strong relationship building and service skills

Benefits and Perks

At SproutLoud, we continue to cultivate an environment that aspires to be one of the best places to work - period. SproutLoud pays the full cost of some benefit programs with our team members. For others, our team members share the cost with the Company. Benefits include health-care coverage (medical/dental/vision), life and long-term disability insurance, an employee assistance program (EAP), supplemental insurance, 401K plan (with Company match after one year), maternity and paternity benefits, professional development, generous paid time off (PTO) policy, employee and client referral programs, and wellness initiatives. We also have fun along the way - a fully paid gym membership right next door, community involvement events, creative recognition programs, bagel Fridays, BBQ/picnic summers, annual kick off events, monthly happy hours/team building activities, casual dress code, etc. And because we believe in keeping the innovative spirit alive over the long haul, we provide a paid four-week sabbatical leave after every sixth year of service for team members to recharge, renew and reboot.

Having a career at SproutLoud means you are on a team that helps each other win. You will be in an environment that is 100% jerk-free, and share values with others who are accountable, care, inspire, elevate and grow. Come grow with SproutLoud!

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